Privacy Policy

SFM Co., Ltd. (hereinafter referred to as “SFM”) establishes the following Privacy Policy regarding the handling of personal information obtained from customers and other individuals. SFM ensures that all officers and employees strictly comply with this policy, and that personal information is acquired, used, and managed appropriately. Furthermore, SFM will review and improve this policy as necessary.

Compliance with Laws and Regulations

When handling personal information (meaning information that can identify a specific individual such as name, date of birth, or other identifiers, including personal identification codes), SFM complies with the Act on the Protection of Personal Information of Japan and all other relevant laws and regulations.

Acquisition of Personal Information

When acquiring personal information, SFM clearly specifies the purpose of use in advance and obtains such information lawfully and fairly, with the consent of the individual concerned (hereinafter referred to as the “Individual”). Personal information is obtained only within the scope of the specified purpose of use.

Purpose of Use

In principle, the personal information acquired by SFM will be used only for the following purposes:
Communication and notifications with the Individual
Execution and management of contracts and transactions
Internal management purposes
Planning, research, and development of products and systems

Security Control Measures

SFM makes efforts to keep personal information accurate and up-to-date. To prevent unauthorized access, loss, destruction, falsification, or leakage of personal information, SFM implements strict management through organizational, human, physical, and technical security measures.

Restrictions on Provision to Third Parties

SFM will appropriately use and manage personal information, and will not provide or disclose such information to any third party except in the following cases:

When the Individual’s consent has been obtained

When provision is necessary for subcontractors engaged to provide services requested by the Individual

When provision is required under applicable laws and regulations

Requests for Disclosure, Correction, etc.

If the Individual requests disclosure, notification of purpose of use, correction, addition, deletion, or suspension of use of their personal information, SFM will respond after confirming that the request is from the Individual themselves.

Please note that the above procedures do not apply to data that SFM is legally obligated to retain for management, legal, or security purposes.

Contact Information

For inquiries or complaints regarding SFM’s handling of personal information, please contact the following:

Department in Charge: Corporate Planning & Administration Department

Address: 2-15-19 Kami-Osaki, Shinagawa-ku, Tokyo

Phone: +81-3-5496-8080

Online Inquiries: Please use the “Inquiry Form” on our website