Legal Notice

SellerSFM Co., Ltd.
Address140-0031
Gotanda City Trust Building 2F, 1-23-7 Nishi-Gotanda, Shinagawa-ku, Tokyo 140-0031, Japan
Responsible PersonCOO Osamu Shoji
Telephone Number
+81-3-5496-8080
Reception hours: 10:00–17:00 (excluding weekends and national holidays)
Email Address
appsupport@smartface.co.jp
Reception hours: 10:00–17:00 (excluding weekends and national holidays)
Website https://www.smartface.co.jp

Products and Services

Please refer to each product page for details.

Additional Fees

Communication fees: Customers are responsible for any communication or data transmission charges incurred when using the service (charges depend on the customer’s contract with their telecommunications provider).

  • Bank transfer fees: Customers are responsible for any bank transfer fees.
  • Return policy: Due to the nature of the products, exchanges or returns cannot be accepted.

Payment Methods

  • Credit card
  • Bank transfer

Payment Timing

  • Credit card: Payment is confirmed at the time of order.
  • Bank transfer: Please complete the payment within 7 days of placing the order.
    Delivery of Products / Provision of Services Delivery of Products / Timing of Service Provision
    Advanced Remote Healthcare Support Service: Available immediately upon completion of the purchase process.